Participating companies

Consumers can lodge a complaint with Data Arbitration if the company they are complaining about has subscribed to participate in the scheme or agrees to participate in relation to the consumers complaint. Those companies that have agreed to participate in the scheme are listed below. If we receive a complaint about a company that has not yet agreed to participate we will contact them and invite them to participate.

 

Use of the Data Arbitration scheme consists of a nominal administration fee to consumers of £10. The case can be submitted without the need for any independent advice or third-party representation.  Please note that the consumer fee is non-refundable by CDRL, but if the Arbitrator finds in the consumers favour they can award the fee to be reimbursed by the company you are in dispute with.